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Privacy and Security

Personal Information - Royal Wine Merchants holds the highest respect for it's customers and guarantees our firm commitment to your privacy. We do not sell any of the information provided by you to any other institutions. As a customer you reserve the right to be concerned about the security of your credit card information. Please be assured that your financial information is sent to us via SSL encrypted data and can therefore not be received or deciphered by other merchants. If you are not comfortable with releasing your credit card information via our Web site you may call (212) 689-4855 or fax it to (212) 689-2080 after placing your order. Please note that no orders will be considered complete until payment has been submitted.

Cookies
 - A cookie is a piece of data stored on the visitor's hard drive containing information specific to that visitor's use of the website. Any information placed in the cookie will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, our customers do not have to log in more than once, thereby saving time while on our site. If a customer rejects the cookie, they may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.

Log Files -
We use IP addresses to analyze trends, administer the site, track customer's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Offers - After signing up to receive Company offers by e-mail, you may receive certain announcements and offers. We collect e-mail addresses in order to distribute announcements and offers. You may choose to unsubscribe from our announcements and offers at any time by following the “Unsubscribe” instructions found on each such e-mail.